Skip to main content

How to open the cash register using the cashier app

This feature allows employees to manually open the cash register through the cashier app in a secure and organized manner when access to the drawer contents is needed without processing a sale, such as during shift closing or cash counting procedures.

Written by Mohanad

Steps to open the money box

  1. From the main interface of the cashier application, press Close Custody.

2. A new window will appear; click the "Open Cash Box" button located at the top of the window.

Frequently Asked Questions

Is it possible to open the cash box without closing the safe?

No, you must first access the custody closure window, where the option to open the box is available within this step to document the process for control and security purposes.

Is the process of opening the box recorded in the system ?

Yes, every box opening is automatically logged in the system logs with the user and time identified to ensure transparency and monitoring.

Do I need special powers to open the IMF ?

Yes, the user must have the appropriate permissions in the roles and permissions settings to display the "Open Cash Box" option.

Can the box be opened at any time?

The cash box can be opened automatically when the "Open Cash Box Automatically" option is activated in the payment method, or through specific steps. It is often recommended to open it at the end of the shift or for necessary reasons, taking into account the organization's internal policy.

Did this answer your question?