Account setup steps
Log in to your dashboard at http://retm.sa
From the dashboard, go to Settings, then select Facility Information
Explanation of the required fields when setting up the account
Uploading the company logo: The logo should be in a dark color on a white background to ensure clear printing. Recommended dimensions: 300 pixels wide x 100 pixels high
Write the name of the establishment in both Arabic and the secondary language and enter the correct tax number to avoid any problems related to tax compliance.
Setting working hours: Enter the start and end times for official working hours. Specify the time zone to ensure accurate timing in invoices and reports.
Select the currency: Choose the official currency used by your establishment from the list of available currencies. Select the appropriate number scale, such as using a comma or period to separate decimal places, according to the standards used in your country.
Important notes
Ensure the accuracy of the entered data to avoid any invoice or setup issues.
Use the logo with the required specifications for optimal appearance on invoices and reports.
Ensure the correct tax identification number is entered to avoid future tax problems.
Frequently asked questions
What is the difference between working hours and working shifts?
Working hours: Specify the official time the establishment operates daily, from start to finish.
Working shifts: Refine the division of the day into parts, such as a morning shift and an afternoon shift, and are used if there is more than one shift during the day.
What is number scale?
Number scale is the way numbers are displayed in the system, such as using a comma (,) or a period (.) to separate decimal places. It depends on the local accounting standards of each country.
Can the establishment logo be changed after saving it?
Yes, you can update the establishment logo at any time by going to *Settings > Establishment Information*, then uploading the new logo, taking into account the required dimensions and formatting.
What is the impact of setting working hours on the system?
Working hours affect several aspects of the system, such as order recording, employee scheduling, and reporting timing. If working hours are not set correctly, it may lead to errors in recording processes.